Schott Music

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Customer Service

1. Type of delivery

The types of delivery available for your country will be indicated after entry of the delivery address.

2. Shipping charges

The shipping charges depend on the selected type of delivery. They are indicated immediately upon choosing the type of delivery. Shipping is free of charge only within Germany for orders exceeding a value of 50.- € and is done by DHL Paket.

3. Delivery time

The working days generally needed by the sender to deliver the ordered items to your address are indicated as well. Delivery times cannot be guaranteed and depend on the country of destination. Please note that there may be unexpected delays.

4. Shipment tracking

Tracking and tracing is only possible for deliveries by DHL or UPS. Tracking and tracing is not possible for deliveries by letter, International Letter and Press&Book.

5. If you have any questions regarding your order, please contact our customer service at onlineservice@schott-music.com or +49 6131 246-0.

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Location

Address: Schott Music GmbH & Co. KG Weihergarten 5 55116 Mainz

Mail to: info@schott-music.com

Phone: +49 6131 246-0